Welcome to our store

Privacy Policy

At Nuaims, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the measures we take to keep it safe.

Last updated: November 29, 2025

Secure Payments

We accept Cash on Delivery (COD). We do not store card details.

No Data Selling

We never sell or trade your personal data to third parties.

Your Rights

Access, edit, or delete your data at any time by contacting us.

1. Information We Collect

We may collect the following types of data when you use our website or place an order:

Personal Information

  • • Name
  • • Email address
  • • Phone number
  • • Billing and shipping address

Order & Payment

  • • Order details
  • • Payment method (Cash on Delivery)
  • *We do not store financial card details.

Technical & Device Data

  • • IP address
  • • Browser type
  • • Device information
  • • Website usage data (Analytics)

2. How We Use Your Information

We use your data only for essential business purposes, including:

  • Processing and delivering your orders.
  • Communicating updates, confirmations, and customer support.
  • Improving website experience and product offerings.
  • Managing returns, refunds, and warranty claims.
  • Sending promotional messages (only if you opt in).

3. Data Sharing With Third Parties

We do not sell or trade your personal data.

We only share your information with trusted service providers when necessary:

Delivery partners (to ship your order)
Email/SMS providers (Notifications)
Analytics (Google Analytics, Meta Pixel)

All third parties follow strict data protection standards.

4. Data Storage & Security

We store customer data on secure servers using industry-standard protection methods.

Security measures include:

  • Encrypted data transmission (SSL)
  • Secure processing of orders
  • Restricted internal access to customer information
  • Regular monitoring for security threats

Disclaimer: Although we take strong precautions, no online platform can guarantee 100% security. Customers use the website at their own risk.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve browsing experience
  • Track website performance
  • Personalize content and ads

You can disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

Request access to your data
Request edits or updates
Request deletion of data
Opt out of promo messages

To request any of these, contact us:

admin@nuaimsevergreen.com

Contact Us

Operation Hours

Monday to Saturday

9:00 AM to 7:00 PM (UAE Time)

Phone & WhatsApp

+971 52 3122 627

Business Address

The Nuaims FZE

Block-B, B45, Office 016
Sharjah Research Technology &
Innovation Park (SRTIP)
Sharjah, United Arab Emirates